Frequently Asked Questions
Everything you need to know about M. Asam products and your shopping experience.
Are M. Asam products tested on animals?
No, M. Asam is committed to cruelty-free beauty. We do not conduct animal testing on any of our products or ingredients, nor do we commission third parties to do so.
What is the Magic Finish trend and how do I use it?
Our Magic Finish Mousse is a 4-in-1 product that acts as a primer, foundation, concealer, and powder. Simply apply it over your day cream and blend evenly for a flawless complexion that adapts to almost every skin tone.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $50. For orders below this amount, a flat shipping rate of $5.95 applies.
What is your return policy?
We want you to love your skin. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, even if the product has been opened and tested.
Are your products suitable for sensitive skin?
Many of our products, such as the Aqua Intense line, are fragrance-free and specifically formulated for sensitive skin. We recommend checking the ingredient list on each product page or performing a patch test before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.